Returns & Exchanges
At The Angels Pet Store, we want you and your furry friends to be completely satisfied with your purchase. If a product isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account or visit our online returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all tags and labels are still attached.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing